Refund policy

Return Eligibility

1. Timeframe: Returns must be initiated within 7 days of receiving your order.

2. Condition: Items must be:

   • Unused and in their original condition.

   • In the original packaging, with all tags or labels attached.

3. Non-Returnable Items:​

   • Digital downloads.

   • Items marked as final sale.

How to Initiate a Return

1. Contact Us: Email us at carol.handcraftedwithluv@gmail.com with:

   • Your order number.

   • The reason for the return.

   • Any relevant photos, if the item was damaged or defective.

2. Approval: Once approved, you'll receive detailed return instructions, including the address to ship the item back.